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Ortus4C offers

A complete digital communication platform for sales and services. The platform is designed to create modular channels for automation and unification of all channels for operational efficiency and customer satisfaction. Some of the features offered by Ortus4C's platform include:

Chatbots and AI-powered assistants for automated customer service and support

Integrations with popular messaging and communication apps (e.g. WhatsApp, Facebook Messenger)

Omnichannel capabilities to unify customer interactions across multiple platforms (e.g. website, email, social media)

Automated workflows and triggers to streamline processes and improve efficiency

Reporting and analytics to track performance and measure customer satisfaction

Robust security measures to ensure data privacy and compliance

Ortus4C's platform is designed to help businesses efficiently manage customer interactions, automate routine inquiries and tasks, and improve the overall customer experience. It can help in transforming the customer service experience and increasing the customer satisfaction and loyalty

Automate routine inquiries

Save time and cost

Boost customer satisfaction

Lead through innovative visual sales

Reveal opprtunities utilizing intuitive reporting

Customer Service Desk

A customer service desk is a platform that allows businesses to manage customer requests and inquiries that are coming in from multiple channels, such as email, phone, chat, and social media. The platform is designed to provide an interactive and enriched customer experience, by allowing businesses to:

Monitor and track customer requests in real-time

Respond to inquiries quickly and efficiently

Route requests to the appropriate team or agent

Create and manage customer service workflows and triggers

Provide self-service options through chatbots and AI-powered virtual assistants

Integrate with other customer service and CRM tools

Generate analytics and reports to measure customer satisfaction and performance

With a customer service desk, businesses can improve the overall customer experience by providing faster, more efficient, and more personalized service. It also allows to have a better tracking of customer interactions, and improve the performance of the customer service team.

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Video Chat

Video chat is a visual client engagement platform that allows businesses to conduct sales, service, and consulting interactions with customers through live video conferencing. Some of the key features of a video chat platform include:

Two-way communication between businesses and customers

Screen sharing and collaboration tools

Video recording and playback

Secure and encrypted communication

Multi-party video conferencing support

Mobile and web-based access

A video chat platform can help businesses to improve customer engagement and satisfaction by providing a more personal and interactive experience. It also allows to have a better understanding of the customer's needs and concerns, and provide real-time support and consultation. It can also be used for remote sales and remote training, increasing the reach and flexibility of the business.

Telehealth

  • Patient / Doctor sessions
  • Fully confidential
  • No code

Insurance

  • Visual claim assessment
  • Inhouse doctor/patient sessions

Technical Service

  • Remote exploration

Sales

  • Visual auto gallery
  • Real estate sales
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Connect With OrtusBot Anytime, Anywhere

NLP In 17 Language

Easy Service Consume

Dynamic UI Generator

Microservice Generator

Flexible Bot Design

Machine Learning

Benefits for all Industries

Customer Services

Provides companies feature-rich interface creating platform to offer their customers a more engaging experience, resulting in increased satisfaction.

Health Care

Enables hospitals and clinics produce Telemedicine solutions to evaluate, diagnose and treat patients at a distance using communications technology.

Field Services

Provides seamless communication and collaboration capabilities decrease resolution times all without a second appointment or on-site support.

Insurance

Empowers insurance companies with video-expertising competence which results in time-to-resolution of damage claims.

Whatsapp

Multi-Agent

Create a business profile with helpful information for your customers like your address, business description, email address, and website.

Send your customers the information they are expecting where they want to receive it. Respond to questions and provide support.

Get Started

Insurance

Health Care

Field Service

Manufacturing

E-Commerce

Education

Government

Software